Our Practice

The Learning Support Delivery Model

The Learning Support Delivery Model reflects feedback from parents, whānau, staff, and disability and education groups and includes six elements.

Known contact points for family and whānau. Students, families and whānau know who to contact to get help with their learning support needs. Their known contact keeps them informed and provides faster, simpler access so they don't have to navigate a complex system on their own.


One plan. For children and young people needing individualised support, a single plan will set out the goals agreed with family and whānau, and provide joined up and tailored support to meet a student's individual needs.


Working together. Schools, kura, early learning services and kōhanga reo work together to identify what their community needs, and make decisions about the best use of available resources. By working together, they can work in new and different ways to support learners, identify those with similar needs, and address issues earlier.


Better facilitation. An agreed Ministry facilitator function brings together local schools and early learning services, and specialist supports and services. They support collaborative decision-making, broker supports, and make sure the right people are involved.


More flexibility. Flexible decisions can be made about support that meets local needs and priorities, rather than sticking to rigid criteria to access a fixed support. The cluster can work with Resource Teacher: Learning and Behaviour (RTLB) and other specialists on system-wide, targeted or individual support, and a range of earlier, simpler solutions.


Sharing data. Schools, kura, early childhood services and kōhanga reo share information and data so they can clearly understand and plan for the needs and priorities for children and young people in their area. All privacy rights will be upheld and the privacy and security of information protected.

He Urunga Tū

Hui te mārama hei purapura ora
Working together to nurture and support the growth and wellbeing of mokopuna
Gifted to He Pikorua by Dr Wayne Ngata, Raukura – Chief Advisor Te Ao Maori (2019)
The way we work is guided by our shared practice framework - He Pikorua. He Pikorua is for all practitioners who work across learning support and within our inclusive education system,such as the Ministry of Education Learning Support and RTLB. This guidance allows us to work together using our combined knowledge, experience, skills and professional expertise.
Our mahi with He Pikorua is underpinned by our guiding principles:
He Pikorua in action acknowledges the blending of collective energies. It provides a process to promote collaborative relationships that support an inquiry approach.

Te Tūāpapa o He Pikorua

Te Tūāpapa enables practitioners to

●  intervene early
●  support developing universal, systemic responses within clusters, schools, kura and early learning services
●  support developing individualised approaches within educational contexts, where a specific need has been identified
●  use adaptation and differentiation for groups and individuals within settings.
As a cluster, we follow He Urunga Tū -  An Entrance to Engagement. He Urunga Tū was created in collaboration
with iwi around the country and developed by Ngā Pouwhirinakitanga, who are Māori RTLB working in schools and
kura throughout Aotearoa. The process was born out of a challenge for RTLB best practice to reflect the principles
of Te Tiriti o Waitangi, as well as create a safe working platform for RTLB to conduct themselves in a way where
they could be most inclusive and least intrusive for mokopuna, whānau and kura.

The framework emphasises the importance of:
● RTLB being welcomed into schools and homes as manuhiri (or visitors)
● those provided with support as tangata whenua being valued.
Using this framework RTLB may enable ākonga, kaiako, and whānau self-determination. RTLB are manuhiri
who are invited to facilitate, support, and nurture the child through their learning journey.
Ahakoa ko wai, ahakoa nō hea
No matter who they are or where they are from

He Urunga Tū – An Entrance to Engagement framework contains key phases that align well with He Pikorua.

Core documents which guide our work...…..

Te Horanui Cluster 36

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How We Work